Answer: You may upgrade or downgrade your web hosting package at any time. You can request it from your billing account at https://billing.hosteasier.com/clientarea.php.
Answer: User's sites may be suspended for violations of policy. Each occurance is dealt with on a case by case basis, and we work things out with every client. Notifications will be sent, if we take any action on your account.
Answer: Average responce time is 30 minutes. Manager's tickets responce time may take up to 24 hours.
Answer: Yes, but its not enabled by default. You need to contact support and request to enable this feature for you.
Answer: Cpanel supports 23 languages.
Answer: Shared, Reseller packages are setup in 60 minutes after account paid.
VPS setup time is 2-5 hours.
Dedicated server setup time may take up to 72 hours (in case we'll not have server in stock and will need to order new from supplier).
Answer: Yes, you can have adult content on your websites.
Answer: You can toggle between PHP 4 and 5.
Answer: You can toggle between MySQL 4 and 5.
Answer: Current Cpanel version 11.11.0-STABLE