PHP
  Blogs
  Portals/CMS
  E-Commerce
  Forums
  Social Networking
  Educational
  Video
  Ad Management
  Image Galleries
  Project Management
  ERP
  
  Wikis
  Mails
  Frameworks
  Customer Support
  DB Tools
  Others
  Music
  Polls and Surveys
  Calendars
  Gaming
  Micro Blogs
  RSS
  Guest Books
JS
  Libraries
PERL
  
  
  
JAVA
  
  
  
  
PYTHON
  
GLPI
Category : others
Version : 0.90.5
Views : 46198 Views
Ratings : 4.700 out of 5
Votes : 20 Votes
Reviews : 0 Reviews
Space Required : 66.62 MB


 4.7  See Demo
 Write Review  Get Support


 
Overview GLPI is an Information Resource-Manager with an additional Administration-Interface. As an ITSM and Asset Management tool, it is capable of managing both the company's software and hardware assets. You can use it to build up a database with an inventory for your company (computers, software, printers, consumables, etc.). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

Features

General
  • Multi-entity management (multi-location, multi-structure)
  • Multi-user support
  • Multiple Authentication System (local, LDAP, AD, Pop/Imap, CAS, x509...) and multiple servers
  • Multilingual management (45 languages available)
  • Permissions and profiles system
  • Notification system on events (consumable stock, expiry of contracts and licenses), customizable and by entity

Inventory
  • ITSM functionalities: inventory creation, maintenance and tracking of the entire company's data assets from a centralized console
  • Inventory's data import from one or several OCS Inventory, NG servers or with the FusionInventory plugins
  • Computer fleet inventory with management of its components, disk space and TCO management
  • Monitors' inventory with management of the connections to the computers
  • Inventory of the network hardware fleet with management of the connections to the devices (IP, Mac addresses, VLANs...)
  • Printer fleet inventory with management of connections to the computers and management of consumable associated and consumption and the thresholds of alarm
  • External devices inventory (scanners, graphical tables...) with management of the connections to the computers
  • Phone fleet inventory with management of connections to the computers
  • Software fleet inventory, with license and expiration dates management
  • Administrative and financial Information management (purchase, guarantee and extension, damping)
  • Management of the various states for the materials (in repair...)
  • Management of generic peripherals and monitors being able to be associated several computers
  • External bonds management towards other applications
  • History of the modifications on the elements of the inventory
  • Management of contracts, contacts, documents related to inventory items

Helpdesk
  • Incidents, requests, problems and changes management
  • Ticket creation through emails, end-user or technician interface
  • Ticket lifecycle (assignment, tickets scheduling, solutions, etc.)
  • Knowledge base and Frequently Asked Questions (FAQ)