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Eventum
Category : projectman
Version : 2.2
Views : 10037 Views
Ratings : 3.167 out of 5
Votes : 6 Votes
Reviews : 0 Reviews
Space Required : 9.67 MB


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Overview Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

Features

General

  • Allow visitors to signup with new Eventum accounts
    • Ability to turn this feature off altogether
    • Specify which projects are available for users who create their own accounts
    • Specify which permission level these users are granted
  • Ability to run several projects with the same instance of Eventum
    • Create custom releases, categories and priorities for each project
    • Assign users to specific projects
    • Configure certain projects to allow anonymous posting of new issues
  • Create / Modify / Delete custom issue resolutions
  • Track duplicate issues
    • Changes to the duplicated issue are automatically propagated to the child issues
    • Links from/to the duplicated issue from/to the child ones

Email Integration

  • Integrate your support emails with issues in Eventum
  • Use as many email accounts as you want
  • Associate specific email accounts to projects
  • Create / Modify / Delete canned email responses to automate common tasks of replying to support email
  • Email Routing Interface
    • Email attachments are automatically saved in issue.
    • Control who is authorized to send emails in each issue.
    • Blocked emails are saved as notes for later use.

SCM Integration

  • Integration with CVS/SVN
  • Keep a history of all modified files associated with a given issue
  • The CVS module, filename, developer and revision information is saved
  • Integration with third party tools
    • Ability to view changes between revisions
    • Ability to view the source of specific revisions of files

Project Management

  • Time tracking tool allows you to keep your schedule up-to-date in a per issue basis
    • Enter time for tasks done in past dates
    • The owner may remove entries that are wrong or out of place
    • The total of time spent in an issue is displayed in the issue listing page
    • Custom categories to be able to see where most of the time is spent on

Issue Listing

  • Ability to save and load unlimited custom filters
  • The grid layout helps you to quickly find all the information you need
  • The assigned users are displayed for every issue
  • Quickly assign issues by choosing the issues and the users
  • The total time spent working in each issue is available
  • Export the issue listing contents to a spreadsheet

Reporting Issues

  • Upload as many files as you want in one go
  • Report as many issues as you want without having to leave the issue report screen

Command Line Interface

  • Quickly check and modify issues without opening a web browser.
    • View details of issues.
    • Lock/Unlock issues.
    • Assign issues to any user.
    • Add authorized repliers to issues.
    • Change status of issues.
    • Add time tracking entries.
    • Close issues with comments.
    • List and download files attached to issues.
    • View issue emails.
    • Unblock blocked emails.
    • View issue notes.

And much more...